HeritageCraft

Terms of Service

Last updated: October 2, 2026

These Terms of Service (“Terms”) govern your use of the HeritageCraft website and any order you place with us. HeritageCraft is operated by COMPUTURE SYSTEMS LLC, Company No. 2981086 (“we”, “us”). By placing an order you agree to these Terms.

Questions? Text or call us at +1 (323) 606-3344.

1. Our products

We make decorative covers, frames and lever caps that fit over your existing light switch and outlet wall plates. Our products are purely decorative: they do not replace, modify or connect to any electrical device or wiring. Do not remove wall plates or open electrical boxes to install them. If a switch, outlet or wall plate is damaged, have it repaired by a licensed electrician before installing any cover.

2. Custom, made-to-measure items

Every item is made to order from the design you build and the measurements you provide in your account. You are responsible for the accuracy of your measurements; please follow our measuring guide. Production usually takes 3–7 business days after we receive both payment and your measurements.

Colors on screen may differ slightly from the finished product depending on your display and lighting. Small variations in texture and color are a natural result of the manufacturing process and are not defects.

3. Prices and payment

All prices are in US dollars. Prices shown in your cart are confirmed at checkout. Sales tax may apply where required by law. Your order is accepted once we confirm payment; until then we may contact you at the phone number or email you provided to complete it. We reserve the right to cancel an order in case of an obvious pricing error, in which case any payment will be refunded in full.

4. Bundles and gift cards

Bundle pricing applies automatically when the cart qualifies; if the regular total is lower, you pay the regular total. One bundle per order. Gift cards can be used for any product on our website, have no cash value and cannot be exchanged for cash except where required by law.

5. Shipping

We ship within the United States. Shipping costs and the free-shipping threshold are shown at checkout. Delivery times depend on the carrier and your location. Risk of loss passes to you when the package is delivered to the address you provided.

6. Changes and cancellations

You can update your measurements, and make a one-time design change, in your account until your items are prepared for printing. Because every item is custom-made, orders cannot be canceled once production has started.

7. Returns and remakes

Custom items cannot be returned for change of mind. If your item arrives damaged, has a manufacturing defect, or does not match the measurements you submitted, text us within 14 days of delivery with your order number and photos, and we will remake it or refund it. If an item does not fit because of incorrect measurements, we are happy to offer a remake at a discount.

8. Custom designs

If you ask us to create a custom design, you confirm that you have the right to use any images, text or artwork you send us. We may decline designs that infringe the rights of others or are offensive.

9. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages, or for damage caused by installation contrary to our instructions.

10. Changes to these Terms

We may update these Terms from time to time. The version in effect when you place an order applies to that order.